Online Security Statement
At Eclipse, we always strive to provide the world's best customer service. As a part of that, we take every precaution to protect your personal and financial information.
We use a full range of Internet security tools, including cryptography, firewalls and trusted operating systems to secure your data. These layers of security work together to make sure that all information transmitted between you and Eclipse is both secure and authentic. The following are a few of the security precautions we've taken:
Information Encryption
We use encoding technology to ensure that your private information cannot be easily translated. On our Eclipse Online service your information never travels the Internet without encryption protection.
Account Numbers and Names
Eclipse does not display your account numbers over the Internet. Instead, you will see the account type i.e. primary checking, and will have the option to change to a "pseudo" name for each of your accounts.
Eclipse Online ID & Eclipse Online Information
In order to access Eclipse Eclipse Online, you must enter a unique User ID and PIN.
PIN Security System
A PIN security system is in place to keep unauthorized individuals from accessing your account by guessing your PIN. If your PIN is entered incorrectly three consecutive times, the user is "locked out" of the system. Once this happens you will not be able to access your account via Eclipse Online until you contact us to have your PIN reset. Each time you log in to our Eclipse Online service you will see a record of your last log in date and the number of times you have logged in. You will have the ability to monitor the access of your account with this information. You will have an option to Reset Log in Count, which allows users to reset the counters for their log in history.
Automatic Log-Off
If you are logged on the Eclipse Online service but do not perform any activity for 10 minutes, you will not be able to proceed until you "re-log" on to the system.
Additional Security Measures
We have sophisticated firewalls and authentication processes to ensure that only authorized individuals are allowed to enter our system. A firewall is either a hardware or software component that serves as a secure entrance to a system. A firewall can allow only specific parties to cross the path and access the system.
Protect Your Online Eclipse Online Account Information
ECLIPSE works to protect your banking privacy. However, you also play an important role in protecting your account(s). Here are some steps you can take to ensure that your Eclipse Online account(s) information is protected:
When sending the bank e-mail, do not reveal your full account number. Instead, give us your full name and describe your accounts by type description only. On multiple account information, give us the name and relationship to you.
- Do not reveal your Eclipse Online ID or PIN to anyone else. Your Eclipse Online ID and PIN are designed to protect your banking information, but that will only work if you keep them to yourself.
- Change your Eclipse Online PIN frequently. You can change this online through the Eclipse Online menu called Management.
- Do not walk away from your computer if you are in the middle of an Online Eclipse Online session.
- Once you have finished your online Eclipse Online session, log-off before visiting other Internet sites.
- In addition, when leaving your computer clear the browser disk/memory cache and close your browser.
- If you notice any suspicious or unusual activity related to any of your accounts, contact us immediately at (502) 671-4800 or info@eclipsebank.com